What to expect
A value stream mapping (VSM) session is a collaborative exercise used in business process improvement, particularly in lean manufacturing and service industries. It involves visually mapping out all the steps and activities involved in delivering a product or service from start to finish, including both value-adding and non-value-adding activities.
Here's how a typical VSM session works and how it can help your business:
Identifying the Current State: The first step involves gathering a cross-functional team of stakeholders involved in the process. Together, they map out the current state of the process, identifying every step, decision point, and handoff involved in delivering the product or service.
Analysing the Current State: Once the current state is mapped out, the team analyses it to identify bottlenecks, waste, and inefficiencies. This can include waiting times, redundant steps, overproduction, unnecessary movement, and other non-value-adding activities.
Creating a Future State Map: With a clear understanding of the current state, the team then collaborates to design a future state map that eliminates or mitigates the identified issues. This involves brainstorming solutions to streamline the process, reduce waste, and improve overall efficiency.
Implementing Improvements: After designing the future state map, the team develops an action plan for implementing the proposed improvements. This may involve changes to workflows, technologies, roles and responsibilities, or other aspects of the process.
Measuring and Monitoring Progress: Once the improvements are implemented, the team monitors key performance indicators (KPIs) to assess the impact of the changes. This may include metrics such as cycle time, lead time, throughput, defect rate, and customer satisfaction.
